Live Fish Shipping in Canada & USA

April 2025

CANADA Customers:

PRE-ORDERS: When you purchase your fish as a Pre-Order it means that the fish have been ordered and reserved with one of our farms in Indonesia and are then sent to us in our next shipment date coming from ECA-Tranship our parent company who imports tropical fish commercially.

INSTOCK ITEMS: Instock fish with no pre-order means that we have this fish in stock and it will be shipped out on the next available shipping day (Typically Monday’s) or you can pickup in person by appointment.

How: All fish are shipped with UPS Express (Next Day Delivery Guaranteed) only. Lowest rates in Canada!

When: Every Monday or Tuesday.

We only ship live fish once a week either on Monday or Tuesday

Remote locations are not advisable and it is not possible have any guarantee they will be delivered on time. I am not taking any risks and reserve the right to refuse a location I feel could be a high risk. I do not want to subject fish to any additional stress or risk loosing them. This would also cause a loss of money as I would have to refund you.

Packing: Fish are shipped in a 200lb test corrugated box lined with Styrofoam. During colder weather I add 24-72hr heat pack.

USA Customers:

When you purchase your fish from us they are sent from our farms in Indonesia to our US importer partner Edy Tamtama located in NY. Your fish will be registered with our Transhipper in Indonesia (JBG Transhipping) and sent with Edy’s next available shipment (monthly). We send your order information to Edy and he will then contact you asap. But we do recommend you contact him as soon as you purchase your fish to make arrangements for delivery.

Contact Info:

Edy Tamtama

(215) 715-5326

https://www.facebook.com/edy.tamtama.39

DOA (Dead On Arrival) Policy:

We Guarantee Live Arrival on ALL of our fish!

In order for your guarantee to be valid, if you receive any DOA fish please send 2 clear pictures of the fish in the unopened original bag to info@guppyfarm.ca. The pictures must be sent within 2 hours of posted delivery time on first attempt, according to UPS time stamp from the tracking number.

**Once the fish arrives alive, Colorz Guppy Farm is no longer responsible for the fish. There are many factors involved with the handling of the fish that play a role in the longevity of the fish. You must follow the instructions included inside the box.